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BIG BUCK GOLF RETURNS & EXCHANGE
All returns and exchanges must be made within 30 days of the original purchase and include the original receipt. There will be no refunds or exchanges on items without the original receipt. All refunds will be processed to the same tender and card number (if applicable) as used for the original sale. Big Buck Golf does not issue store credits. Returned items must be in their original packaging, unopened, with all original tags/tickets attached, and in new condition, with all original parts, manuals, and accessories, unused and unworn, as applicable.
Items are subject to verification of integrity before being accepted for a refund or exchange. For health and hygiene reasons, all sales of socks, swimwear, and undergarments are final and are not eligible for return or exchange. Returns with a gift receipt can be exchanged for a similar item or returned for a gift card. Gift cards are not eligible for return. A valid piece of government issued photo ID is required, and your name, address, and phone number will be documented.
All online returns and exchanges must be made within 30 days of the shipping date. A printout of the e-mail order confirmation and photo ID matching the Ship To/Bill To address is required to process the return.
Pre-Owned and "Demo" Golf Clubs
Pre-owned and “Demo" golf clubs may be exchanged within seven (7) days of purchase, for similar product only, provided they are in the same condition as when they were purchased.
An original receipt is required to initiate a warranty claim. Warranties are valid only from the original date of purchase. If you receive a new or repaired item under the manufacturer’s warranty, that item will remain under warranty from the purchase date on your original receipt - the warranty does not restart when a replacement item is received. Check the terms of the manufacturer’s warranty for further conditions and limitations that may apply. Note that some warranties are at the discretion of the vendor.
The following items may not be returned:
1. Custom orders 2. Personalized items, 3. Undergarments, 4. Technology (GPS, Rangefinders) if used or registered with the manufacturer.
BIG BUCK GOLF